I’ve noticed some nurses just have a very friendly, sincere, genuine and upbeat personality. They tend to become patient and staff favorites alike. No matter the circumstance or stress they remain calm, seemingly relaxed and positive. They are excellent at establishing rapport and making small talk with patients and their families, while taking care of their health needs and doing health teaching. I wonder what the secret is.
Nurse Mentor Nancy’s reply:
Not to worry. You don’t have to have a bubbly personality to be a good nurse or “bond” with patients. When I hear the word “bond, I think we are talking about making a connection with a patient. The secret of doing this is to learn how to establish a therapeutic relationship with patients.
At the core of that relationship must be trust. Think about the positive relationships you have or have had in your life. What did you do to make these happen? Or better yet, consider what the people you trust the most do/have done for you to trust them. If you are still having trouble coming up with answers, think about the people you do not trust and why.