I just got done working two weekend shifts. I responded to several emergency situations, and even if I do say so myself, I think I handled them well. But I know no matter how well I think I did or how thoroughly I documented, when staff walk in on Monday morning, they’ll find something to criticize. It might be about what I did or they might see something that I neglected to do. If you tend to be one of the people who frequently do this, I have the following advice for you:
1. Put yourself in my shoes and cut me some slack
How many emergencies do you deal with every day? Do you always do everything perfectly and never make a mistake? I hope you won’t hold me to a higher standard than you do for yourself. Most people can look at what they did some time after doing it and find something they could have done better.
2. Accept that I am doing the best I can
I do the best work I can with the knowledge and skills I have. I assume you do, too. If you have something constructive to say or something to teach me, tell me. Don’t talk behind my back. When you complain about me to other people, you hurt my relationship with them, and even worse, I don’t even know about it so I can repair what you’ve done.
3. Let go of your ego
Maybe I approached this situation differently than you would. So what? If I accomplished the same outcome that you would have, does it matter that our methods were not the same? Are you sure you are not letting your need to be right or be the best get in the way?
Second guessing someone else’s judgment and actions can happen any day of the week not just Monday morning. Next time you are tempted to criticize, put yourself in the other person’s shoes, cut her some slack, assume she did the best she could and if the outcome is the same, let go of the fact that you may have approached the situation differently. In other words, treat others the way you’d like to be treated. You never know when you might be in a similar situation. I assume you would rather not be on the receiving end of this kind of criticism.